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Information about delivery, installation, maintenance, instalments, warranty and customer service.
How have you earned your customers’ trust?
Through product quality, commitment to agreed timelines, after-sales service and long experience in flooring and furnishings.
Do you offer instalment payment services?
Yes. Instalment options are available through approved providers, subject to terms and conditions.
Is the online representative part of the company or an external representative?
The online representative is part of our team and provides approved consultations and information.
Do you provide installation and maintenance services?
Yes. Installation and maintenance are available for selected products depending on the city and product type.
Which flooring types require relatively little maintenance?
SPC, LVT and sheet vinyl are generally among the easiest flooring options to maintain and clean.
Do you deliver to areas outside your showroom coverage?
Yes. We deliver to most regions of the Kingdom through approved shipping companies.
Is delivery free, and how long does delivery take after purchase?
This depends on the city and order type. Delivery usually takes around 3 to 10 business days, and the expected date is confirmed after the order is approved.
Can a product be returned if a problem appears after installation?
If there is a manufacturing defect, the case is handled according to the warranty and return policy after inspection.